Welcome to chaaiseth.com, operated by Bractburd Food and Beverage Private Limited. We appreciate your interest in our downloadable digital assets and tea products. This Refund, Return, and Cancellation Policy outlines the guidelines and procedures for refunds, returns, and cancellations for the products and services offered on our website.

Downloadable Digital Assets

At chaaiseth.com, we offer downloadable digital assets in the form of brochures. If you have purchased a brochure and have not downloaded it or if the service is not on sale, you are eligible for a refund. To request a refund for an undownloaded brochure or an unavailable service, please contact us at bracturd@gmail.com or chaaiseth@gmail.com within 2 days of your purchase. We will process your refund within 7 working days.

Tea Products for Franchisees

Our tea products are exclusively available to our franchisees who have a valid franchise agreement with us. Due to the nature of our business model and the personalized service we provide to our franchisees, we do not offer returns or refunds for tea products once they have been dispatched from our side.

If you need to cancel a non-downloadable tea product order before dispatch, please notify us at bracturd@gmail.com or chaaiseth@gmail.com as soon as possible. We will refund the amount within 7 working days of receiving your cancellation request.

Contact Us

If you have any questions or concerns regarding our refund, return, and cancellation policy, please feel free to reach out to us at bracturd@gmail.com or chaaiseth@gmail.com. We are here to assist you and provide the necessary support.

Please note that we reserve the right to modify or update this Refund, Return, and Cancellation Policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed about any changes.

Thank you for choosing chaaiseth.com. We appreciate your trust and look forward to serving you with our high-quality products and services.